Why Software Testing is Necessary for Delivering Superior Customer Experiences
Why should testing be a priority for today’s marketing and CX professionals? Since the recent Forrester Research event, CX SF (which we attended as sponsors), we’ve been reflecting upon the relationship between software quality and the customer experience for brands that are seeking to innovate and…
How To Ensure Your Website Handles Black Friday Traffic Without Crashing
Tips for reducing risk and having a successful Black Friday & Cyber Monday Black Friday and Cyber Monday are arriving and with them, the wave of website visitors frantically attempting to purchase items on their wishlist! But, when too many of these eager shoppers flood your site…
How Shutterfly Masters Continuous Performance Testing
How Shutterfly masters continuous performance testing by “adjusting the belt tight” Picture this, you are the owner of an e-commerce website and you want to be sure that its excellent customer experience doesn’t deteriorate over time with the introduction of new functionalities and that your…
How to Optimize E-Commerce Website Performance For Black Friday
Black Friday: What’s your Last Minute Game Plan? Time to optimize e-commerce website performance It’s almost that wonderful time of year again, the SuperBowl of shopping, Black Friday, followed by Cyber Monday. While online shoppers are creating a strategic game plan by pre-scoping out the…
Abstracta
